大家都很關(guān)心亞馬遜店鋪被封什么情況下可以申訴?由于每個(gè)店鋪的實(shí)際情況不一樣,申訴解封也沒有統(tǒng)一的模板可操作。店鋪關(guān)聯(lián)誤判是比較合理的申訴理由。那么關(guān)聯(lián)誤判,申請(qǐng)恢復(fù)銷售權(quán)限如何申訴呢?
如果是封號(hào)時(shí)間較長(zhǎng)的賬戶或被判斷為無(wú)法解除封號(hào)的賬戶,建議采用關(guān)聯(lián)誤判的方法進(jìn)行申訴。
由于店鋪使用的資料相同,所以很難否認(rèn)這兩個(gè)賬號(hào)沒有關(guān)聯(lián)。 必須向亞馬遜證明,當(dāng)前站點(diǎn)與違規(guī)的站點(diǎn)沒有相關(guān)性。
根據(jù)封號(hào)郵件顯示,您曾經(jīng)擁有的賬戶/您是權(quán)利擁有者,但不再擁有沒有賬戶/或賬戶的權(quán)利。 支持性文檔可能包括銷售合同、采購(gòu)合同或業(yè)務(wù)轉(zhuǎn)讓合同、合同終止等。
1、因違規(guī)賬戶站點(diǎn)與相關(guān)賬戶站點(diǎn)之間不存在關(guān)聯(lián),出示合同終止協(xié)議。 根據(jù)協(xié)議,此前違規(guī)的賬戶由其他公司運(yùn)營(yíng),雙方約定合規(guī)經(jīng)營(yíng),但對(duì)方有違規(guī)行為,沒有履約嚴(yán)格的條款,影響了公司的運(yùn)營(yíng),因此公司及其運(yùn)營(yíng)公司中止了合作。
2、違規(guī)賬戶的站點(diǎn)與相關(guān)賬戶站點(diǎn)之間有硬關(guān)聯(lián)的,出示業(yè)務(wù)轉(zhuǎn)讓合同或者購(gòu)買合同。 在這種情況下,不能否定賬戶之間的實(shí)際關(guān)聯(lián)性。 那么,被起訴的是客戶經(jīng)營(yíng)主體沒有關(guān)聯(lián),對(duì)原公司的違規(guī)行為一無(wú)所知。
轉(zhuǎn)讓合同的重點(diǎn)主要是時(shí)間,原公司的所有權(quán)在違規(guī)賬號(hào)關(guān)閉后轉(zhuǎn)讓給了現(xiàn)在的公司。 其他按照正常的轉(zhuǎn)讓合同進(jìn)行就可以了。
其他說(shuō)明僅供參考,根據(jù)自己的情況自行調(diào)整。
重點(diǎn)說(shuō)明,目前賬戶未出現(xiàn)違規(guī)情況,各方面行為良好,包括增值稅、官方FBA服務(wù)、亞馬遜廣告等。 感謝亞馬遜提供了這樣公平公正的平臺(tái)。 利用亞馬遜平臺(tái),為更多的客戶提供優(yōu)質(zhì)的服務(wù)和更好的購(gòu)物體驗(yàn)。
我們有同樣的賬戶資料,但和違規(guī)賬戶已經(jīng)沒有任何關(guān)系了。 我認(rèn)為這次的賬戶關(guān)聯(lián)判定是誤判的。
附件是我們提交的本公司營(yíng)業(yè)執(zhí)照、公司基本情況和介紹、賬戶健康記錄以及我們轉(zhuǎn)讓/終止合同的相關(guān)資料,我們保證所有信息的真實(shí)性。 請(qǐng)亞馬遜檢查核實(shí)我們的資料,希望亞馬遜嚴(yán)格審查賬戶信息,以幫助我們恢復(fù)銷售權(quán)限。
亞馬遜賬號(hào)關(guān)聯(lián)申訴模板(僅作參考)
This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account
I look forward to your reply, thank you deeply!ply!