亞馬遜關(guān)聯(lián)就是亞馬遜的一個保護機制,所謂關(guān)聯(lián),就是亞馬遜通過技術(shù)手段得知賣家操作多個賣家賬號,從而導(dǎo)致多個店鋪被封禁。那么亞馬遜店鋪賬戶關(guān)聯(lián)如何有效申訴?為此,智贏君將亞馬遜賬號關(guān)聯(lián)申訴模板分享如下,供大家參考!
如果確定亞馬遜店鋪賬戶因為手機號被關(guān)聯(lián),在此基礎(chǔ)上,你可以通過以下步驟進行申訴:
1、準(zhǔn)備材料:收集與手機號關(guān)聯(lián)的相關(guān)證據(jù),如手機號注冊信息、使用記錄等。另外,如果您的店鋪與被關(guān)聯(lián)的店鋪在經(jīng)營模式、供應(yīng)鏈、產(chǎn)品等方面沒有實際關(guān)聯(lián),請準(zhǔn)備相應(yīng)的證明材料。
2、撰寫申訴信:撰寫一封專業(yè)且有針對性的申訴信,闡述以下內(nèi)容: a. 說明你的店鋪賬戶被誤關(guān)聯(lián)的情況。 b. 提供手機號的注冊和使用證據(jù),證明手機號是你的個人財產(chǎn),且與其他店鋪無實質(zhì)關(guān)系。 c. 陳述你店鋪與被關(guān)聯(lián)店鋪在經(jīng)營模式、供應(yīng)鏈、產(chǎn)品等方面的區(qū)別。 d. 如果你已采取措施解除關(guān)聯(lián),請說明具體措施(如更換手機號)。 e. 保持誠實和透明,展現(xiàn)你對亞馬遜平臺規(guī)則的尊重和遵守。
3、提交申訴:登錄亞馬遜賣家后臺,找到案件管理,創(chuàng)建一個新案件。選擇合適的問題類別(如賬戶關(guān)聯(lián)問題),在案件描述中簡要說明情況,上傳您的申訴信和相關(guān)證明材料。完成后提交案件。
4、跟進與溝通:亞馬遜會對你的申訴進行審核。請留意平臺的回復(fù),如有需要,及時提供更多信息或材料。保持耐心和禮貌的溝通態(tài)度。
請注意,申訴結(jié)果取決于亞馬遜的判斷,可能會有不同的結(jié)果。在整個申訴過程中,保持誠實、專業(yè)和積極的態(tài)度,以爭取恢復(fù)賬戶的可能性。
根據(jù)你的問題,安妮給出的申述信內(nèi)容如下:
Dear Amazon Seller Performance Team,
I hope this message finds you well. My name is [Your Name], and I am writing to appeal the suspension of my Amazon seller account ([Your Seller Account Name]) due to a false association with another seller account. After investigating the issue, I believe the association is a result of a shared phone number.
I want to clarify that my seller account is entirely separate from the associated account in terms of business operations, supply chain, and products. The phone number registered under my account is my personal property and has no substantial connection to the other seller account.
To support my appeal, I have attached the following documents:
Proof of phone number registration under my name.
Records of phone usage, demonstrating its exclusive use for my personal and business purposes.
Evidence illustrating the differences between my seller account and the associated account in terms of business models, supply chains, and products.
To prevent any future misunderstandings and to comply with Amazon's policies, I have taken the following actions:
Updated the phone number associated with my seller account.
Reviewed Amazon's policies to ensure full understanding and compliance with all guidelines and requirements.
I respectfully request that you reconsider the suspension of my Amazon seller account and lift the association with the other seller account. I have always been committed to providing excellent service to my customers and maintaining a professional and compliant business on the Amazon platform.
Please let me know if you need any additional information or documentation to support my appeal. I am more than willing to cooperate in any way necessary to resolve this issue promptly.
Thank you for your time and consideration. I look forward to your positive response and the reinstatement of my seller account.
Sincerely,
[Your Name]
[Your Seller Account Name]
[Your Email Address]
[Your Phone Number]
以上就是關(guān)于亞馬遜店鋪賬戶關(guān)聯(lián)如何有效申訴的模板了,希望對大家有所幫助!
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